FAQs

Your Questions Answered

Have questions about Safehire.ai? We’ve compiled answers to the most common inquiries to help you understand our services and how we ensure safer recruitment.
General Questions
What is Safehire.ai?
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Safehire.ai is an AI-powered background screening service that scans deep and dark web sources to identify hidden risks in potential candidates. Our platform enhances safer recruitment practices and helps schools and organisations stay compliant with UK regulations.

What is Regulated Activity – and Why It Matters?
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Regulated activity is a legal term with real safeguarding weight. If your staff or volunteers are in regulated activity with children, it means they are working in roles so critical to safety that the law prohibits individuals who’ve been barred from doing them.In plain terms: Regulated activity is the type of work no barred individual must ever do. It covers roles that involve regular, direct contact with children – like teaching, training, caring for, or supervising them – whether that happens in a school, nursery, children’s home or even while driving a school vehicle.

Why do we need Safehire.ai if we already conduct DBS checks?
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DBS checks surface past convictions, but they miss digital footprints. Safehire.ai uncovers deeper online associated risks like:Radical or extremist associationsAccess to CSE materialHate speech or abusive digital behaviourIt complements, not replaces, the Safer Recruitment process.

What is the name of the whale?
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🐋 ‘Echo’ is our custom-trained AI search engine, developed by former military intelligence analysts. It uses machine learning to correlate identifiers across hard-to-reach parts of the internet.

How can we trust the findings are reliable?
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While DBS checks are invaluable, they primarily identify past criminal activity. Safehire.ai complements this by examining publicly available and commercially available online data, uncovering risks that traditional checks might miss. Together, they provide a comprehensive approach to safer recruitment. Our non-intrusive searches provide critical insights that traditional checks cannot.

Can this be used outside of education?
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Yes. While we’re focused on safeguarding in schools and childcare settings, Safehire.ai is suitable for any sector that prioritises trust, safety, and reputational risk including but not limited to legal sector, healthcare, charities, NGOs and sporting & youth organisations.

Can Safehire.ai be used for current staff too?
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Yes. We can support rolling re-checks or targeted reviews for existing staff, governors, contractors, or volunteers with our ‘Workforce Assurance’ plan. This proactive approach helps organisations stay ahead of emerging risks and reinforces a culture of continuous safeguarding.

What should we do if a candidate receives a ‘Red Flag’?
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Red Flags require careful, structured handling, they’re not automatic disqualifiers. You should:Review the report with your DSL or compliance leadConduct a fair and open interview with the candidateSeek legal advice if neededDocument every step of your decision-makingReport concerns to authorities if appropriateThere is detailed guidance on the platform.

Deep Web & Search Process
How much of the deep web do you search?
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The deep web is vast and unquantifiable, far beyond anything a Google search can reach. We search billions of records curated by threat intelligence experts, surfacing hidden risks that traditional checks miss, especially for those working with children.

How do you track potential safeguarding risks on the deep web when the perpetrators try to stay hidden?
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We use Echo – our AI-powered e-whale to dive into digital depths most never reach. Echo scans data lakes curated by cybersecurity experts who know exactly where bad actors lurk. Think shady forums, hidden marketplaces, and encrypted platforms. These aren’t your average Google searches. By mapping associations across these dark corners, Echo helps surface potential risks that traditional checks simply miss.

What is the process of the search?
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Once you provide candidate information, our platform searches for related digital activity that may raise safeguarding concerns. We analyse the results and produce a report. If there are any Red Flags, we’ll walk you through the next step. Safeguarding-first and legally sound.

How can we trust the information is correct?
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We combine automation with expert oversight to deliver trusted, safeguarding-first results.Our threat intelligence analysts have years of experience in online risk assessment. Every red flag report is manually reviewed before being released, ensuring accuracy, relevance, and legal compliance.Green reports – where no concerns are found – are processed automatically through our filtering system, then sample-checked to maintain high standards and spot anomalies.Bias audits are regularly conducted of the AI and of our analysts.

Do you search Telegram channels?
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Yes. We monitor Telegram channels for potential red flags related to paedophilia, radicalisation, and extremist or hate-based content. While Telegram is a legal platform, it is widely used by individuals involved in illegal or harmful activities due to its encrypted and anonymous nature. By analysing these channels, we can detect associations or behaviours that may indicate a safeguarding risk.

Why don’t you just scrape social media?
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It’s unreliable and often misleading. Scraping personal social media lacks context and opens the door to bias and misjudgement. We focus on verifiable deep web sources where genuine safeguarding risks are more likely to hide. No assumptions, just evidence.

When should we run a Safehire.ai check during recruitment?
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Checks should be run only on shortlisted candidates, ideally before interview. This allows you to:Discuss any concerns during the interviewAvoid unconscious bias in early screeningKeep the process proportionate and fairThis approach supports both ethical hiring and legal compliance.

Compliance & Data Privacy
Is this legal?
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Yes. Safehire operates fully within UK law and UK GDPR. We use only publicly available and commercially traded intelligence, no hacking, intrusion, or deception.Think of it as shining a light into harder-to-reach parts of the web, to surface relevant, lawful, and ethical safeguarding information.

Are the searches GDPR compliant?
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Yes – We fully comply with UK GDPR and safeguarding laws.Only publicly available and commercially traded data is retrieved.Customers retain full control over how flagged results are handled.

Do candidates know they’re being searched?
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Yes. Transparency is key. As part of your safer recruitment process, candidates are informed and give consent for digital background screening. We can provide you with candidate-facing language and support to ensure the process is clear, fair, and compliant.

Is Safehire.ai compliant with KCSIE (Keeping Children Safe in Education)?
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Yes! Safehire.ai aligns with the KCSIE guidance, which recommends online background checks for education sector recruitment.

Is this an invasion of privacy?
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No. Safehire.ai respects the right to privacy while ensuring safer recruitment practices. Our searches only use publicly available data, aligning with legal and ethical standards.

Are you hacking into systems to find this information?
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Absolutely not! Safehire.ai does not engage in hacking or unauthorised system access. We use:Publicly available & commercially traded data sources.Ethical & legal compliance frameworks.

Do you access illegal forums or trade in stolen data?
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No. Our data providers may register for visibility on forums where exposed data is shared, but they do not participate in, contribute to, or facilitate criminal activity. Access is passive, and strictly limited to observing what is already public. This model is consistent with legal threat intelligence frameworks globally.

Does Safehire.ai store candidate data?
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We act purely as a data processor, processing candidate data strictly under customer instruction.All reports are retained for 30 days, then permanently deleted. We will retain unassociated meta-data should there be a need in the future to demonstrate a report was carried out.

What security measures do Safehire.ai and its data providers follow?
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Our threat intelligence partners each have their own security protocols, encryption standards, and compliance measures to ensure data integrity and confidentiality, such as:ISO27001 accredited with robust security measures to protect data integrityCompliance with GDPR & global data protection laws to ensure privacy and legal adherence.

Can we use Safehire.ai findings as the sole reason not to hire someone?
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No. Digital screening should be part of a wider safer recruitment process. Red Flag reports must be considered alongside:DBS checksReferencesInterview performanceEmployment historyCandidates must be given a chance to respond. Decisions should always be fair, proportionate, and legally compliant.

Pricing & Subscription
How does the pricing work?
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Safehire.ai operates on an annual subscription model, where you purchase a plan with prepaid background check reports. Extra searches are available as top ups on a pay-as-you-go basis price based on your selected plan.

Can I upgrade my plan if I need more reports?
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Yes! If you use all your reports, you can upgrade to a higher plan at any time. You’ll simply pay the new rate moving forward.Don’t forget, you can also opt for Pay-As-You-Go top ups if you just need a fee more and don’t want to upgrade.

What happens if I don’t use all my reports in a year?
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Unused reports expire at the end of your 12-month subscription period. You’ll need to renew your subscription to continue using Safehire.ai.

How can you offer this service so affordably?
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Our proprietary AI automation and streamlined processes allow us to deliver high-quality threat intelligence at a cost-effective price while still benefitting from human AI analysts who will review any concerns raised by our AI analyst searching the deep web. We pass these savings onto schools and organizations to ensure affordability without compromising quality.

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